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CIL2007: Reinventing the library in the Internet era

Posted by comartslibrarian on April 18, 2007

Rebecca Kahl of the Cuyahoga County Public Library:

Sought to create a portal experience with their website

Clyde Miles of Optiem:

  • Discovery
    • using focus groups (internal and customer)
    • best practices analysis of others’ websites
    • worked up written recommendations and wireframes
  • Strategy
    • create min-portals by subject, demographics
    • utiltize CMS system, specifically, Ektron
    • ultilanguage capability, accessibility
  • Design – make it visually engaging
  • Development – search engine optimization, adding functionality, online store
  • Launch and promote!

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